With the advancement of technology, eSIM has become a major trend replacing traditional SIM cards. For iPhone users, installing eSIM brings more convenience as there is no need to replace physical SIM cards. This article will provide you with a detailed guide on how to check and install eSIM on your iPhone, ensuring that your device can smoothly use this new technology. Whether you are preparing to travel abroad or need to manage multiple numbers, this article will help you easily complete the eSIM setup.

Check if Your Phone Model Supports eSIM

Please visit the official website of the following brands to confirm whether your model can use eSIM. If your phone cannot use eSIM, please do not purchase:

• Mango eSIM Official Website:Quick Search in 3 Seconds! Complete List of Devices Supporting eSIM
• iPhone:Click to ConfirmSupported Devices and Installation Methods.

Check If There Is an Option to Add eSIM on Your Phone

• Go to "Settings" > "Mobile Data" > Check if there is a path for "Add eSIM / Add Cellular Plan".

Check If There Is an EID

• Dial *#06# to see if an EID is displayed. If displayed, it means the phone can use eSIM.

Some Phones Do Not Support eSIM (It Is Recommended to Confirm Using EID)

• Phones sold in China, Hong Kong, and Macau usually do not support eSIM.
• Phones sold through some channels will lock the frequency band and cannot use eSIM.
• Phones purchased in the United States and Japan also have frequency band locking issues and cannot use eSIM.

When to Add eSIM to Your Phone

• Please scan the QR code to add the eSIM on the day you need to use it, ensuring the phone is connected to the internet to avoid early activation of the eSIM plan or signal confusion/failure.

※Note: Some eSIMs start counting days immediately after being installed on the phone. Please refer to the information within each product for details. If the product is damaged due to early activation in a non-use area, compensation will not be provided.

Methods to Add eSIM

• Method 1: Scan the QR Code Obtained in the Redemption Email to Add a Plan

1. Open "Settings" > "Mobile Data" > "Add eSIM".
2. Select "Use Mobile Barcode" and scan the QR code.

※Note: The QR code needs to be scanned through another device or printed out for scanning.

• Method 2: Manually Enter SM-DP+ Address and Activation Code

1. Open "Settings" > "Mobile Data" > "Add eSIM".
2. Select "Use Mobile Barcode", then choose "Enter Details Manually".
3. Paste the SM-DP+ Address and Activation Code.

• Method 3: Save the QR Code Obtained in the Redemption Email as a Photo, Activate from the Album, or Long Press the Photo

1. Open "Settings" > "Mobile Data" > "Add eSIM".
2. Select "Use Mobile Barcode", then click "Open Photos".
3. Select the eSIM QR Code photo previously saved to the album to activate the plan.

※ This method is only for users whose phones have been updated to iOS 17 or above; this feature will disappear after updating to iOS 17.4, and you can add eSIM by long pressing the QR code in the email.

How to Set Up After Adding eSIM

1. Select "Default Line", "iMessage and Facetime", and "Mobile Data" plans separately. It is recommended to choose "Primary" for all of them.
2. The default label of eSIM may be "Secondary" or "Business". The name can be edited by yourself. If you are not sure, you can contact customer service. Please do not delete it at will.
3. Do not enable "Allow Cellular Data Switching".

Precautions After Setup Completion

• When you have not yet arrived at your destination or do not need to use the eSIM, keep the eSIM plan's number and roaming off to avoid early activation.
• The factory setting of iPhone is to automatically activate when eSIM is added, please pay attention to the time when adding eSIM.

How to Activate eSIM

1. Open "Settings" > "Mobile Data" > "Mobile Data" and select "eSIM Plan".
2. Turn on "Roaming" for the eSIM plan.

※Suggestion: It is recommended to turn off the numbers of plans that are not needed (such as your original number).

Mango eSIM Professional Customer Support

Installing eSIM eliminates the hassle of replacing physical SIM cards. With the detailed steps provided in this article, you can easily complete the eSIM check and setup, enjoying the convenience of stable internet and multi-number management.

If you encounter any problems during the setup process, please feel free to contact our official LINE customer service (@381wzxtx), or click the chat bubble at the bottom right corner of the webpage to send a message. The customer service staff will assist you in checking and completing the setup. Try this new technology now and make your travel communication experience smoother!