3 Steps to Get Internet Worldwide

FAQs

What is an eSIM?

An eSIM (Embedded SIM) replaces traditional physical SIM cards with a digital SIM embedded directly into your device. Activate cellular plans from various carriers without swapping SIM cards—seamless, efficient, and ready for global travel. Embrace the simplicity of staying connected, wherever your journey takes you.

Is my device compatible with eSIM?

There are 2 ways to find out:

1. Use the USSD short code ✱#06#
(This works on both iOS and Android.)

Check Device Compatibility



2. Check in the Settings

For iPhone users:
Go to Settings > General > About
➡️ Scroll down to "Carrier Lock". If it says "No SIM restrictions", you're good to go.

For Android users:
Go to Settings > Connections > SIM card manager > Add eSIM
➡️ If your device supports eSIM, you'll see an eSIM option. If not, it won't be visible.

 

📋You can also check the complete list of eSIM compatible devices (updated monthly) here.

How do I activate my eSIM?

After purchasing, you'll receive a QR code via email. Scan the code with your device to activate your eSIM.

How long does it take to get an eSIM?

You'll receive your eSIM instantly via email once your purchase is complete.

Can I use an eSIM while traveling abroad?

Yes, eSIMs are perfect for international travel. Choose a plan that covers your destination, and enjoy seamless connectivity worldwide.

What if I need help with my eSIM?

Our customer service team is always ready to assist you. Whether you have questions or need support, we're here to help. Feel free to contact us anytime. Click on the chat bubble at the bottom right corner of the webpage to send a message, or submit your inquiry through the Contact Us page.