Quick Answers to Common Questions

Is my device compatible with eSIM?

There are 2 ways to find out:

1. Use the USSD short code ✱#06#
(This works on both iOS and Android.)

Check Device Compatibility



2. Check in the Settings

For iPhone users:
Go to Settings > General > About
➡️ Scroll down to "Carrier Lock". If it says "No SIM restrictions", you're good to go.

For Android users:
Go to Settings > Connections > SIM card manager > Add eSIM
➡️ If your device supports eSIM, you'll see an eSIM option. If not, it won't be visible.

 

📋You can also check the complete list of eSIM compatible devices (updated monthly) here.

How do I activate my eSIM?

After purchasing, you'll receive a QR code via email. Scan the code with your device to activate your eSIM.

Where can I find all the FAQs?

[ddshop-faq]

Prefer to use a form? Get in touch, and we'll be happy to help.